Do you want to time travel back to 1605 to see yourself surrounded by rebellion & find danger at every turn? If so, there is good news, as we are currently recruiting FOH Team Members to join our Layered Reality™ team at The Gunpowder Plot: The Immersive Experience (www.gunpowderimmersive.com).
The FOH Team members play an essential role in helping bring this amazing experience to life ensuring we deliver the highest quality experience to our guests. On a daily basis, the FOH Team will work to ensure that our overall customer service is of the highest standards . Some of our positions are performed ‘in world,’ where you will be on hand to keep our guests immersed in the events of the most daring plot of all time.
Scope & Responsibilities
Working within the FOH & Bar department you will be responsible for performing a variety of roles, so no two days will be the same. You will help ensure that our service is smooth, efficient and memorable. FOH responsibilities include; opening and closing the FOH areas, box office administration, checking tickets, supporting in-show operations and selling merchandise & photos. Bar responsibilities include; opening/closing the bar, cleaning, mixing cocktails & drinks and waiting tables. The role requires a passion for delivering great customer service, with a can-do attitude. Good availability during weekends and evenings is essential as we operate Wednesday - Sunday, day and evening shifts.
Background & Experience
You will be a highly self-motivated individual, with some experience working in customer services or bars. Previous experience in immersive experiences, theatre, events or visitor attractions is preferable, but not essential. We are looking for enthusiastic people who want to help bring our dark & superbly rich world to life!
Minimum two years’ experience in customer services and/or bars.
A desire to create memorable experiences for guests.
A positive attitude.
Excellent presentation skills.
Ability to remain calm under pressure.
Confident both working as part of a team and independently.
Flexible (evening and weekend work will be required).
Job Title: FOH & Bar Staff
Job Type: Full-time or Part-time, Permanent
Probation: 3 Months
Pay: £11.05 p/h plus gratuities (London Living Wage)
Location: Tower Hill, London, EC3N 4EE
Please submit your application with an up-to-date CV and covering letter explaining what you can bring to to the role, why you would like to work for us and why we should hire you.